June 12, 2019
RUPA Members: Timely Info From UAL
This message is being sent to all retiree organization leaders
Our PeopleSoft system, where employee and pass rider information is managed, will be upgraded this weekend, between 4 p.m. June 14 and the afternoon of June 16. During that time, the Dependent Management System – which you use to add, change or delete pass riders – will not be available.
This scheduled freeze of the tool will not impact existing approved pass riders or their travel in any way. You can check your existing approved pass riders through employeeRES > My Profile > Manage Profile > Traveler Profiles.
If you need to add an enrolled friend or family member, you can do that through Flying Together > Travel > Manage pass riders prior to the freeze on Friday, or after the upgrade is complete on Sunday afternoon. Still have a question? Contact an Employee Travel team member using Help Hub or at 1-877-825-3729 from 7am – 7pm CT, 7 days a week.
Employee Travel Team