July 9th, 2018
RUPA Members: Alliant Credit Union News
This message is being sent to all Retiree Organization Leaders
Good afternoon! I hope you had a great weekend!
As you may have seen in Friday’s United Daily, Alliant Credit Union will be closing most of its branches. We’ve heard that retirees that are members of Alliant Credit Union are very upset about their local branches closing, and there’s concern that Alliant’s communication plan (which involves mailing letters in batches) may not give our retirees enough notice.
We are asking for you to please send the below information to all of your members via your email distribution list and post to your organization’s website/newsletters.
Thank you for your support,
Alliant Credit Union branch closures
As part of a continued evolution to digital banking, Alliant Credit Union will be closing most of its branch locations. The closures will happen from July through October of this year. Two branches will remain open: the West Touhy Avenue location near ORD and the Willis Tower location in downtown Chicago (this location allows restricted access only to United employees badged at Willis Tower).
The credit union and its members have always relied heavily on remote access – phone and, more recently, digital. Today, the majority of members’ banking transactions occur online and by phone, with fewer than 4 percent of transactions taking place in branch locations. Alliant will continue to invest in digital capabilities and enhance the ways that it provides service to its members.
Alliant has a longstanding relationship with United, and that doesn’t change with this transition. Alliant’s commitment to United as a sponsor and to the members who have joined Alliant in affiliation with United will continue.
Some of the Alliant ATMs will remain or be relocated, and others will be removed. Alliant is working with each impacted location directly. Members will still have access to their accounts through Alliant’s mobile and online banking tools, as well as through a network of 80,000 surcharge-free ATMs located across the U.S. Many of the ATMs also take deposits, and the ATM search on Alliant’s website and mobile app has an option to include only deposit-taking ATMs. In addition, members who have Alliant Free Checking accounts receive ATM fee reimbursements up to $20 per month when using out-of-network ATMs.
Alliant is communicating these changes via letters mailed to the homes of members who are impacted by the closures. Alliant is also posting signage at its branch locations, and representatives from Alliant will be visiting United’s hubs to share information about digital banking options and answer any questions employees might have.
If you have questions, you can visit myalliant.com/digital or call Alliant at 1-800-328-1935, 24 hours a day, 7 days a week.
Alliant branch closing schedule:
IAD: July 25
SFO: August 7
SFO Maintenance Base: August 8
ORD: August 22
NCHRR: August 28
IAH: August 29
Oakland, CA: September 11
San Mateo, CA: September 12
El Segundo, CA: September 19
Denver, CO: October 3
Retired United Pilots Association
Phyllis Cleveland, Eblast Coordinator
P.O. Box 400 Vineburg, CA 95487 -0400